Ordering Information and Policies |
AvailabilityTo the best of our abilities, all products listed in this catalog are in stock and ready for immediate delivery. We update the online catalog immediately upon receipt of new products or when we learn of a product becoming unavailable. We do not stock carpets or interior sets. Carpet sets are dropped shipped from the manufacturer within 2 days of when you placed your order. The interior parts usually take 8 -10 days to get manufactured and another 5 days to get to you. PricingAs with availability, we do our best to maintain the listed prices. Since we have limited control over the prices our suppliers charge us, we reserve the right to change prices at any time. You will be notified of any price changes before your order is shipped. Merchandise ReturnsIt has long been known that we have the most liberal returns policy in the industry. We go to great lengths to ensure that the part you order is the part you need. However, we realize that due to the age of the vehicles and previous modifications unknown to it's current owner, mistakes will be made. We will accept returns for full purchase price less shipping and handling and restocking fee within 30 days of purchase. You must email, fax or phone first to see if we can't resolve the situation. Please read the following statements before placing your order:
Minimum OrderWe have no minimum dollar amount on an order. You may order only what you need. Please keep in mind that we do have a $9.95 minimum shipping charge that applies to all orders regardless of size. Monetary Exchange RatesWhen payment for foreign orders (Orders Originating from Countries other than the U.S.) are processed via the Credit Card Company, they charge fees for the conversion process. All banks and credit card companies now charge these fees. If you place an order from a foreign country, we will add, currently 3.5%, to your invoice which will appear as a separate line item and will apply to the total dollar amount of the invoice. ShippingWe use United Parcel Service ( UPS ) as the primary shipper. All listed shipping charges are for UPS ground. We are also now shipping with the United Sates Postal Service. This means we can ship to a post office box. It also means that packages weighing 5 pounds or less going to the eastern U.S. will be delivered in 2 or 3 days instead of the typical 8 days via UPS. We can upgrade any shipment to 3 Day, 2 Day, or Overnight for additional charges. Please call or e-mail for pricing. All of the Shipping Companies including the Post Office have gone to a new weight and measurement program. All products are now shipped according to their " dimensional weight". This means that the cost of shipping a particular package will be determined according to some magic formulas that consider both the weight and size of the package along with the zip code. ANY SHIPPING CHARGES QUOTED ON OUR WEB SITE DO NOT APPLY TO FOREIGN COUNTRY OR ALASKA & HAWAII ORDERS. PLEASE EMAIL IF YOU NEED SPECIFIC SHIPPING INFORMATION. We Never, Ever, Quote any Customs or Brokerage Charges. You must contact your local Customs or Brokerage offices for their pricing schedules. Shipping ChargesWe have a minimum shipping & handling charge of $9.95 per order. We also must charge an additional handling fee on all oversize orders such as bumpers, exhaust manifolds, gas tanks, floor pans, transmission cooling lines and front to rear brake and fuel lines. These items all require special packing materials plus have additional handling charges by UPS. Also, brake drums are very heavy and may require additional charges. If you need specific shipping charges quoted, please email. Since time is very a precious commodity for us, we can not pull items from inventory, box them up, weigh them and come up with a shipping cost while you are on the telephone, it would be an impossible task. So if you must have specific shipping costs before placing your order, please email and we will email back a quote ASAP. We utilize a basic Value Based Shipping & Handling Schedule on our web site.
Any item in our online catalog that states "dimensional weight shipping charges will be applied" means that the shipping charges quoted at checkout may or may not be correct. If you need specific shipping charges quoted, please email. ANY SHIPPING CHARGES QUOTED ON OUR WEB SITE DO NOT APPLY TO FOREIGN COUNTRY OR ALASKA & HAWAII ORDERS. PLEASE EMAIL IF YOU NEED SPECIFIC SHIPPING INFORMATION. We Never, Ever, Quote any Customs or Brokerage Charges. You must contact your local Customs or Brokerage offices for their pricing schedules. C.O.D. ShipmentsWe will ship your order C.O.D.. Please keep in mind there is a $10.00 fee charged by UPS to process the paperwork involved. Also, NO PERSONAL CHECKS and NO CASH accepted. Only a Money Order or Cashier's Check are allowed to pay for C. O. D. Shipments. C.O.D. Shipments to U.S. Addresses Only |
