Ordering Information and
Policies
Availability
To the best of our abilities, all products
listed in this catalog are in stock and ready for immediate delivery. We
update the online catalog immediately upon receipt of new products or
when we learn of a product becoming unavailable. We do not stock carpets
or interior sets. Carpet sets are dropped shipped from the manufacturer
within 2 days of when you placed your order. The interior parts usually
take 8 -10 days to get to us from when you placed your order.
Pricing
As with availability, we do our best to
maintain the listed prices. Since we have limited control over the
prices our suppliers charge us, we reserve the right to change prices at
any time. You will be notified of any price changes before your order is
shipped.
Returns
It has long been known that we have the
most liberal returns policy in the industry. We go to great lengths to
ensure that the part you order is the part you need. However, we realize
that due to the age of the vehicles and previous modifications unknown
to it's current owner, mistakes will be made. We will accept
returns for full purchase price less shipping and handling and
restocking fee within 30 days of purchase. You must email, fax or phone
first to see if we can't resolve the situation. Please read the
following statements before placing your order:
1. We must be notified
of your intent to return merchandise within 30 days of your receipt of
the merchandise.
2. All returns are subject to a 25%
restocking fee regardless of reason unless it is our fault.
3. All returned merchandise must be in
it's individual unopened packaging. No merchandise that has been removed
from it's packaging and installed will be accepted for return.
4. We will not accept returns of
literature or installed electrical components. Pertronix products are
not affected as they carry their own manufacturers warranties.
Minimum Order
We have no minimum dollar amount on an
order. You may order only what you need. Please keep in mind that we do
have a $9.95 minimum shipping charge that applies to all orders
regardless of size.
Shipping
We use United Parcel Service ( UPS ) as
the primary shipper. All listed shipping charges are for UPS ground. We
are also now shipping with the United Sates Postal Service. This means
we can ship to a post office box. It also means that packages weighing 5
pounds or less going to the eastern U.S. will be delivered in 2 or 3
days instead of the typical 8 days via UPS. We can upgrade any shipment
to 3 Day, 2 Day, or Overnight for additional charges. Please call or
e-mail for pricing. All of
the Shipping Companies including the Post Office have gone to a new
weight and measurement program. All products are now shipped according
to their " dimensional weight". This means that the cost of shipping a
particular package will be determined according to some magic formulas
that consider both the weight and size of the package.
ANY SHIPPING CHARGES
QUOTED ON OUR WEB SITE DO NOT APPLY TO OVERSEAS ORDERS. PLEASE EMAIL IF
YOU NEED SPECIFIC OVERSEAS SHIPPING INFORMATION.
Shipping Charges
We have a minimum shipping charge of $9.95
per order. We also must charge an additional handling charge on all
oversize orders such as bumpers, exhaust manifolds, gas tanks, floor
pans, transmission cooling lines and front to rear brake and fuel lines.
These items all require special packing materials plus have additional
handling charges by UPS. Also, brake drums are very heavy and may
require additional charges.
ANY SHIPPING CHARGES
QUOTED ON OUR WEB SITE DO NOT APPLY TO OVERSEAS ORDERS. PLEASE EMAIL IF
YOU NEED SPECIFIC OVERSEAS SHIPPING INFORMATION.
COD Shipments
UPS will not accept cash for payment on
C.O.D. We must have a postal money order or certified check for all
C.O.D. shipments. An additional $10.00 processing fee is added for all
C.O.D. orders. |
